Turn customer conversations into commerce journeys
BotHeartAI connects conversational AI, shopping assistance, personalised recommendations, commerce workflows, content generation, and analytics across the channels customers already use.
Available channels
One connected intelligence layer
Capabilities for the conversation-led journey.
Start with a clear customer problem, connect the necessary business context, and shape the experience around a useful outcome.
From signal to action
Give each interaction a useful path forward.
BotHeartAI recognises intent, uses connected product and business information, moves each interaction toward the right action, and records the outcome for analysis.
Explore solutions- 01
Recognise intent
Understand the question, channel, and customer goal.
- 02
Apply context
Use connected product and operational information.
- 03
Take action
Recommend products, create content, or connect the right workflow.
- 04
Analyse outcomes
Use analytics to refine the journey over time.
AI chatbot
Turn WhatsApp conversations into completed purchases.
Guide customers from product discovery to a secure checkout with useful answers grounded in the right business context.
Personalised recommendations
Match products to each customer’s needs, budget, and available stock.
Connected fulfilment
Check delivery details, reserve items, and move the conversation to checkout.
Always available
Support customers around the clock without adding repetitive manual work.
Example journey: conversational product discovery through checkout.
Build the first journey